Important Resident Resources
New Resident Packet
Moving Downtown? Download our New Resident Packet designed to help you discover the many amenities and services in downtown that make living here convenient, vibrant, and unlike any other community in Roanoke.
Newsletter
Each Wednesday, we email a newsletter full of events, sales, food specials, live music, and more happening downtown! The newsletter is an easy way to see all your options in one convenient location. Sign Up for Our Newsletter
Central Business District Trash Compactors
A Central Business District trash compactor program was established through a partnership between Downtown Roanoke, Inc. and the City of Roanoke. The compactors are sealed and prevent the build-up of business waste on Downtown sidewalks, as well as the on-street pickup during peak outdoor dining hours.
If you're a downtown resident or business in need of a Trash Fob to utilize the compactors, please click the button below.
Important Phone Numbers
Please use this list as an easy-to-find guide for frequently requested information.
Government Services
- Roanoke City Police - 540.853.2212 (non-emergency number)
- Roanoke Fire-EMS - 540.853.2327
- Western VA Water Authority - 540.853.5700
- City of Roanoke Solid Waste Management - 540.853.2000 ext. 1
- City of Roanoke - Animal Licensing - 540.853.2561
- Voter Registration - 540.853.2281
- Downtown Roanoke Post Office - 101 Church Ave - 540.344.2004
- City of Roanoke Code Enforcement - 540.853.2344
- Roanoke City Parks and Recreation (Elmwood, Market Sq, Holton, Century Plaza) - 540.853.2236
- City of Roanoke Commissioner of Revenue (Taxes, Business Licenses) - 540.853.2521
- City of Roanoke Homeless Assistance Team (HAT) - 540.853.1715
- Architectural Review Board (ARB) - 540.853.1522
- Roanoke Rescue Mission - 540.343.7227
- RAM House - 540.981.1732
- Trash Compactor Fobs - 540.342.2028
Other Services
- Downtown Ambassadors - 540.553.6638
- Valley Metro - Bus/Trolley - 540.982.2222
- Ride Solutions - 540.342.9393
- Visit Virginia's Blue Ridge - 540.342.6025
- Main Library Downtown Roanoke - 706 S Jefferson St - 540.853.2473
- Carilion Roanoke Memorial Hospital - 1906 Belleview Ave - 540.981.7000
- Cable - Cox Communications - 866.961.0027
- Newspaper - The Roanoke Times - 800.346.1234
- PARK Roanoke - 540.343.0585
- Premier Parking - 540.685.4905